Privacy Policy

Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect the personal information you provide when using our e-commerce site www.vignematte.it. By using our site, you accept the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services: Contact Information:

Name, email address, postal address, phone number.
Payment Information: PayPal account details, bank information for wire transfers.
Browsing Information: IP address, browser type, pages visited, visit duration, referral sources.
Contact Form Information: Any information you choose to provide when you contact us via our contact form.

2. Use of Information

The information collected is used for the following purposes:

Order Processing: To manage and complete purchases made on our site.
Communication: To respond to your inquiries, send order updates, and promotional communications (with consent).
Service Improvement: To analyze the use of our site and improve our offerings.
Legal Compliance: To comply with applicable laws and protect our legal rights.

3. Payments

We use PayPal and wire transfers to process payments. Payment data is collected directly by our payment service providers and is not stored on our servers.

4. Tracking and Cookies

We use the following tracking tools to enhance your experience on our site:

Google Analytics: To collect statistical data on site usage. Google Analytics uses cookies to analyze how users interact with the site.
Facebook Pixel: To monitor conversions from our Facebook ads and improve the targeting of our advertising campaigns.
Cookies: We use cookies to enhance your browsing experience. You can disable cookies by changing your browser settings. However, disabling cookies may affect site functionality.

5. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

Service Providers: We share information with third parties that help us operate our site and provide services (e.g., payment processors, hosting providers).
Legal Obligations: We share information if required by law or to protect our rights.

6. Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us via the contact details provided below.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a new update date.

9. Contacts

If you have any questions or concerns regarding this Cookie Policy, please contact us at:

Email: info@vignematte.it
Address: Via Tea, 8 Località Rolle 31030, Cison di Valmarino (TV)
Thank you for choosing Vigne Matte. Your privacy is important to us.

Last updated: 15/07/2024

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